1. Shipping Coverage

Kiyora ships within the United States only.

2. Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and holidays), unless otherwise stated on the Site.

3. Shipping Times

Shipping transit times vary by carrier and destination. Delivery dates are estimates and not guaranteed.

4. Address Accuracy

Customers are responsible for providing an accurate shipping address. If an order is returned due to an incorrect or incomplete address, we may require additional shipping fees to reship.

5. Lost, Stolen, or Delayed Packages

Once a package is transferred to the carrier, delivery performance is controlled by the carrier. If you believe your package is lost or stolen, please contact  support@kiyorapeptide.com  and we will provide reasonable assistance, including carrier tracking and claim guidance.